Privacy Policy



We at the City Of Spares ("COS", "We", "Our", or "Us"), are committed to protecting the privacy of our customers and ensuring a safe online shopping experience. This Privacy Policy outlines the types of personal information we collect and how it is used, managed, and protected.

Types of Information Collected:


Personal Information: This includes your name, email address, mailing address, and phone number. This information is collected when you create an account on our website and place an order.


Technical Information: This includes information about your device, such as its IP address, browser type, and operating system. This information is automatically collected when you visit our website.


Credit Card Information:

COS does not store or save credit card information. Each time you place an order, you will be required to re-enter your credit card information.


Use of Information Collected:


Personal Information: We use your personal information to process your orders, provide customer support, and keep you updated on the status of your orders. We may also use it to send you promotional offers and updates on our products and services.


Technical Information: We use technical information to improve our website`s performance and enhance your online shopping experience.


Sharing of Information:


We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in processing orders, delivering packages, and providing customer service.


Website Registration and Purchasing:


We request information from you on our checkout order form. To buy from us, you must provide contact information (such as first name, last name, shipping address, billing address, phone number, and email address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you. We may also use your email information to inform you of changes to this privacy policy.

Protection of Information:


We take reasonable measures to protect the personal information that you provide to us from unauthorized access, use, or disclosure. Our website uses Secure Socket Layer (SSL) encryption technology to protect your information during transmission.


Accessing and Correcting Information:


You have the right to access and update your personal information at any time. To do so, simply log into your account on our website and make the necessary changes.


Your Access to and Control Over Information:


You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number 1800-3090-899 given at

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.



"Cookies" are small data files that may be placed on the hard drive of your computer when you visit the site. Cookies permit the City Of Spares’ server to identify your browser whenever you interact with the City of Spares site. COS uses cookies to improve the functionality of its site, to recognize repeat visits by users of its site, and to collect information about its users’ interactions with the services. These cookies contain identification information that enables us to streamline your experience using the services and the COS site. These cookies may be placed by COS or by selected third-party partners we collaborate with. You are always free to set your browser software to decline cookies. However, if you decline cookies, you will be required to reenter your login information each time you access the services, and you may not be able to optimize the features of the services. In some cases, you will not be able to access services if cookies are disabled. By agreeing to accept cookies from COS’s website, the following types of cookies could be placed on your computer.


  • Social Media Cookies: These cookies are used to integrate our site with popular social media sites (Facebook, Twitter, Instagram, etc.). Social Media Cookies allow visitors to share content quickly and easily with their social networks.
  • Analytics Cookies: These cookies are used to measure website traffic and activity.
  • Advertising Cookies: These cookies help correlate online advertising to a visitor’s interests by displaying marketing messages that are relevant to a user based on a user’s browsing history and preferences. 




Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or by looking for "https" at the beginning of the address of the web page. Credit Card numbers entered on are not stored or saved.


While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. 


Changes to the Privacy Policy:


We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on our website, so please review them regularly.


Contact Us:


If you have any questions or concerns about our Privacy Policy, please feel free to contact us. Our contact information can be found on our website.


By using our website, you acknowledge and agree to our Privacy Policy.